Postage

Express Post with signature on delivery

We charge a flat rate of $10 for express post with Australia Post. All parcels requires signature on delivery.

Processing Time

If your order is paid by 4pm Sydney time, it will be shipped out the same day. Longer processing time might be applicable for orders using bank deposit as we need to wait for the money to clear. It can take between 1-2 business days for the money to clear.

Packaging

All orders are wrapped in bubble wrap enclose in an Australia Post box. If your order arrived damaged, please notify us within 24 hours of receiving it.

Pick up

You can come to our office/shop to look at the phones in person and (hopefully) purchase it.

The address is Shop 132, 243 Pyrmont St. Pyrmont 2009. We are located inside the Oaks Goldsbrough Apartments/hotel building.

There are street parking nearby. For public transport, you can either catch the tram (light rail) to the “Convention” stop or catch the 501 bus from Railway Square bus stands.

Our office hours are Mon-Fri: 10am to 6:30pm Sat-Sun: 11-5pm.

Note: If you enter 243 Pyrmont St. into Google maps, it takes you via the back lane. You will not be able to access it. To use Google maps, look up “zoombiefone”.