7 DAYS SATISFACTION GUARANTEE

If you’re unhappy with the purchase, just return to us for a refund (less postage cost). All you need to do is contact us within 7 days of receiving your phone.

Return or Exchange within 7 Days – 100% Satisfaction Guarantee
• You may return your item for repair, replacement or refund within seven days of receiving your item.

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Return or Exchange within 7 Days – 100% Satisfaction Guarantee
• You may return your item for repair, replacement or refund within seven days of receiving your item.

Lorem ipsum dolor sit amet, eu wisi veritus his, vis in erant errem intellegam. Eam mutat mentitum deseruisse et. Nam hinc nibh adipiscing cu. Appetere oporteat ius at. Ne consul causae sit, eos ei aeque epicuri.
Mel amet mucius aperiri te, his probatus interesset id. Dolor scriptorem ea vel, id tacimates platonem appellantur sit. Eu suavitate gubergren similique eum, ignota invenire pri in. Ut quo amet decore dolorum, cu pri nostro liberavisse. Per quidam qualisque cu, euripidis honestatis quo no. Exerci similique vim eu.
Ea verear insolens constituam pro, quod utamur te vel. Est ad dico fabulas explicari, et agam semper eam. Omnesque maluisset id ius. Usu ad alii fugit molestie. At has adhuc ullum ceteros, et velit possit mollis sea. Legimus oportere id vel, alia meis vel te, has eu purto aliquam utroque. Porro nusquam definiebas per in, no vis nihil reprehendunt.

Warranty terms & conditions

Limited Warranty – Your device comes with either 30 days, 3 months or 6 months warranty.

Note: Our warranty is only for the handset, any aftermarket accessories that comes with the phone is excluded from this warranty.
• This warranty covers any hardware fault(s) that occur within 30 days, 3 months or 6 months from date of…

Battery life –
As part of our checking process, the battery is checked to be at least 80% of the original capacity. If the customer is unhappy with the device’s battery life, please return it within 7 days of purchase.

After the 7 days period, we make no guarantee to the life of the battery. As the battery is a consumable component, it is normal for the battery to deteriorate as its used. The battery life is excluded from our 6 months warranty.

If the user replace the battery, they must do so at the manufacturer’s authorised repair centre. Any battery replacement at a non-authorised repair centre will void our warranty.

Return process

At Zoombie, we understand that mobile phones play an integral part of everyday life (how people lived before iPhone?? who knew, I’m not old enough). Because of this we want to make the return process as quick as possible.

Our return process in 3 steps:
1- Contact us via our contact page and tell us the problem.
2- Return the device to our Sydney office. You can drop it off in person or send it via post.
3- We will assess the device and if the fault is confirm, we will either repair or replace the device.

It’s that simple. If you have any questions, don’t hesitate to contact us.